Shipping Policy

This Shipping Policy explains how we process, package, and deliver your orders from Greedy Parker. Our goal is to provide fast, reliable delivery so your dog never has to wait long for their favourite treats.

1. Order Processing Times

We aim to process all orders within 3-5 business days. During busy periods, processing times may be slightly longer, but we always work to dispatch your order as quickly as possible.

Orders placed on weekends or bank holidays will be processed on the next working day.

2. Shipping Methods & Delivery Times

We currently ship within the United Kingdom using trusted courier partners.

Standard Delivery (UK)

Estimated delivery: 5-7 business days after dispatch
Tracked service where available

Express Delivery (UK)

Estimated delivery: 3-5 business days after dispatch
Tracked service

Delivery times are estimates and may vary due to courier delays, weather, or seasonal demand.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and chosen delivery method.

We may offer free shipping promotions from time to time. These will be clearly displayed on our website.

4. Order Tracking

Once your order has been dispatched, you will receive a confirmation email that may include tracking information (depending on the service selected).

If you have any issues with tracking, contact us at [your email] and we’ll be happy to help.

5. Delivery Issues

Please ensure your shipping address is entered correctly at checkout. We cannot take responsibility for delays or lost parcels caused by incorrect or incomplete addresses.

If your parcel is delayed, missing, or arrives damaged, contact us within 7 days of the expected delivery date so we can investigate with the courier.

6. International Shipping

At this time, we only ship within the United Kingdom. If we expand to international delivery, this policy will be updated.

7. Returns & Refunds

For information on returns, exchanges, or refunds, please refer to our Refund Policy.

8. Contact Us

If you have any questions about shipping or your order, you can reach us at:

Email: hello@greedyparker.co.uk Address: Church View, Oakington, Cambridge, CB24 3AU